Channels & integrations

One AI agent, every channel

BotReply connects your AI agents to the places customers already message you. Agents belong to a workspace and channels bind to agents, so the same knowledge base, persona, and rules serve WhatsApp, Telegram, Discord, and your website at once. Change a price in one place and every channel answers with the new figure.

The same engine behind every channel

Channels differ in how a message arrives, not in what happens next. Whichever one a customer uses, the conversation runs through the same agent, the same retrieval over your content, and the same rules — and lands in the same inbox.

  • Answers drawn from your own knowledge base
  • Orders, appointments, leads, and tickets captured as structured records
  • Human handoff from a single shared inbox
  • Guardrails applied before and after every model call
  • Analytics reported per agent and per channel

Connect your first channel today

Start on the Free plan, connect a channel, and let AI handle the conversations. No credit card required.