Get started with BotReply in 5 minutes
BotReply connects to your WhatsApp number and answers customer messages 24/7 with smart, AI-powered replies. Follow these five steps to launch your first AI agent and start auto-replying instantly.
Create your account
Sign up at botreply.in with your work email. Each business account is a tenant with its own isolated workspace, agents, and knowledge base. Your free plan includes one agent and a monthly message quota — no credit card required.
Connect WhatsApp
Link your number via the Meta Cloud API. Configure the webhook endpoint in your Meta App dashboard so incoming messages are routed to BotReply for processing.
# Webhook configuration
Callback URL: https://api.botreply.in/api/webhooks/whatsapp
Verify Token: META_WEBHOOK_VERIFY_TOKEN
API Version: v21.0
Subscribe to: messages, message_statusCreate your first agent
Define an AI agent with a persona, model provider, and behavior rules. Choose from sales, support, booking, or custom agent types. Then create it via the API or the dashboard wizard.
POST /api/agents
{
"name": "Sales Assistant",
"agent_type": "sales",
"model_provider": "openai",
"model_name": "gpt-4o"
}Upload your knowledge base
Add products, FAQs, policies, documents, or website URLs.BotReply automatically extracts text, chunks it into ~512-token segments, embeds them with pgvector, and makes them searchable via the RAG pipeline — so your agent answers from your real data.
Go live
Publish your agent to snapshot its config and link it to your WhatsApp channel. From this moment, every incoming message is handled automatically — answering questions, capturing leads, and only handing off to a human when an escalation rule triggers.
Continue building your AI assistant with these guides.