Your data is safe with BotReply
We build BotReply with security at the core — encryption, tenant isolation, and strict compliance so you can automate WhatsApp with confidence.
End-to-End Encryption
All data is encrypted in transit with TLS 1.3 and at rest with AES-256. Sensitive credentials are stored in an isolated vault.
GDPR Compliance
We follow EU data protection standards for all users worldwide, with full data export and deletion rights on request.
SOC 2 Ready
Our processes are aligned with SOC 2 Type II controls covering security, availability, and confidentiality.
Tenant Data Isolation
Every business account is a fully isolated tenant. Your agents, conversations, and knowledge base never mix with others.
Zero Data Retention
Enable zero-retention mode to process message content in memory without permanent storage on our servers.
Webhook Verification
All incoming webhooks are verified with signature checks and a per-tenant token to prevent spoofed requests.
Built on a hardened infrastructure
Our stack is engineered for resilience and security from the network edge down to the database layer.
PostgreSQL 16 + pgvector
Encrypted storage with vector search for RAG.
Redis with AOF persistence
Durable queues and rate limiting state.
Docker containers (uid 1001)
Non-root, least-privilege runtime.
HSTS + CSP headers
Strict transport and content security policies.
slowapi rate limiting
Abuse protection with 10MB request limits.
Security architecture
Layered request flow
Responsible Disclosure
Found a vulnerability? Report it to our security team at [email protected]. We acknowledge all reports within a 48-hour SLA and work with researchers to resolve issues responsibly.
Automate WhatsApp without compromising security
Join 12,000+ businesses that trust BotReply with their customer conversations.