Everything you need

Powerful features built for WhatsApp automation

From context-aware AI replies to no-code flow builders,BotReply gives your business every tool to automate conversations and never miss a lead.

Smart AI Replies

Our AI understands intent and context, replying naturally to every customer query — just like your best agent would, around the clock.

Context-aware responsesRemembers conversation history for coherent multi-turn chats.

Intent detectionAutomatically classifies queries to trigger the right action.

Multi-language supportReplies fluently in your customers' preferred language.

Hi! Do you deliver to Mumbai? How long does it take?

Yes! We deliver across Mumbai with express shipping in 1–2 business days. Would you like to place an order?

Great, what payment options do you have?

We accept UPI, cards, and cash on delivery. Shall I share the link?

AI replied in 0.4 seconds

Drag-and-drop canvas

No-code Flows

Design custom reply journeys visually. Add conditions, branch logic, and reuse templates — no engineering required.

Drag-and-drop builderAssemble flows on a visual canvas in minutes.

Conditional logicRoute conversations based on keywords, intent, or time.

Template libraryStart fast with pre-built flows for common use cases.

All features

Built to scale with your business

Everything you need to automate, manage, and grow your WhatsApp conversations.

24/7 Availability

Never miss a message. BotReply works around the clock, even while you sleep.

Team Inbox

Let your team handle escalations from one shared, organized inbox seamlessly.

Analytics Dashboard

Track response times, conversions, and engagement with real-time dashboards.

Secure & Private

Encrypted in transit and at rest, with strict tenant isolation and GDPR & DPDP-aligned practices.

RAG Knowledge Base

Upload docs, FAQs, and websites — the AI answers from your own content.

Multi-Agent Routing

Route each message to the right specialist agent — sales, support, or booking.

WhatsApp Templates

Create and manage approved HSM templates for proactive outreach.

Marketplace Lead Capture

IndiaMART and TradeIndia enquiries pulled into one lead inbox automatically.

Embeddable Web Widget

Drop a single script tag to add the same AI chat to your website.

Every capability above runs on each connected channel. See how it works on Telegram.

Frequently asked questions

Answers to the questions teams ask before rolling out AI agents across their channels.

What types of AI agents can I create with BotReply?

You can create Sales Bots, Support Bots, Booking Bots, HR Bots, and any custom agent persona. Each agent has its own system prompt, knowledge base, model selection, tools, and conversation rules.

How does the knowledge base work in BotReply?

You upload documents, FAQs, product catalogs, menus, policies, or website URLs. BotReply chunks and embeds the content using vector embeddings and serves relevant answers using hybrid RAG search (vector + keyword) on every customer message.

Can BotReply integrate with IndiaMART and TradeIndia?

Yes. BotReply connects to IndiaMART and TradeIndia to pull marketplace leads automatically into a unified Lead Inbox, enriched with buyer details, product interest, and contact information.

Start automating your WhatsApp today

Join thousands of businesses replying faster and converting more leads with BotReply. No credit card required.

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